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FAQs (Frequently Asked Questions)

 
 
Common
 
  Question
Product
Answer
 
 

What do the terms "Maximum", "Typical", "Calibrated" and "Minimum" refer to as used in EIZO Display Technologies product brochures?

All
 
 

How can I get user manuals, software and driver updates?

All
 
 
LCD Monitor
 
 

What is the 50% lifetime of the backlight?

All
 
 

Does a screensaver increase the lifetime?

All
 
 

How can I extend the lifetime of my monitor?

All
 
 

How can I avoid Image Retention on my Monitor?

All
 
 

What is the benefit of an internal LUT?

All
 
 

How often does the panel have to be calibrated?

All
 
 

Do you have a front sensor for calibration?

All
 
 

Can I make diagnosis on a cost effective office color monitor?

All
 
 

Why is blue tinted backlight better?

All
 
 

How long can I expect support for my monitor?

All
 
 

How can I be sure that a monitor calibrated on a workstation at your factory maintains its settings when moved to the UNIX/Windows/Linux/... workstation at my facility?

All
 
 

What impact does brightness uniformity have on diagnostic imaging?

All
 
 

What impact do pixel defects have on diagnostic imaging?

All
 
 

Should I order a monitor with or without protective glass?

All
 
 
Software & Measurement Device
 
 

Can calibration be done remotely, or only conformance testing?

All
 
 

Can I calibrate non-EIZO color monitors with SMfit®?

SMfit
 
     
     
 

Technical FAQs (Frequently Asked Questions)

 
 

Please note that you must be a registered user to download any Technical FAQ. If you have not registered, please continue on to our registration page.

If you have forgotten your User ID or Password, please send us an e-mail.

 
 
Common
 
  Question
Product
Answer
 
 

I have a problem with my EIZO medical product. Who do I contact now?

All
 
 
LCD Monitor
 
 

SMfit ACT Basics 1.0 or SMfit ACT 3.3 do not support type SMD 21306 D monitors (order no.: 6GF6201 - 5WA03) with serial numbers starting from HXV1000001 (January 2007).

SMD 21306, SMfit ACT
 
 

Does the SHD 2120x support DDC (Digital Data Communication) communication?

SHD 21205, SHD 21206
 
 

Are SHD 2120x displays compatible with the SDL 3501 (TDL3600/TDL2500) DVI transmission link?

SHD 21205, SHD 21206, SDL 3501
 
 

How can I switch the picture of the SMD 19200 D, connected to a Matrox SDGxxxx DM, from the landscape mode to portrait mode?

SDG, SMD 19200
 
 

Why does the monitor go black (no picture) as soon as the user tries to go into the advanced NVIDIA properties?

SMfit ACT
 
 

How can I make sure that all of the gray levels will appear after recalibrating a display with SMfit ACT Calibration V3.2 or V3.3 and with the USLM (Universal Serial Luminance Meter) connected to the display?

SMfit ACT
 
 
Software & Measurement Device
 
 

Why is the display on the screen incorrect after using the SMfit ACT function “Calculate Calibration Data”?

SMD 21300, SMD 21302, SMD 21306, SMD 21500
 
 

Why does the message “can not extract data from monitor” appear after using the SMfit ACT function “Calculate Calibration Data”?

SMD 21300, SMD 21302, SMD 21306, SMD 21500
 
 

Can I run both SMfit ACT and SMfit Total Care on the same workstation?

SMfit ACT, SMfit Total Care
 
 

Why does the error message "Couldn't read display response values from LCD! Operation will be canceled" appear when attempting to calculate an LUT (Luminance Calibration >> Calculate Calibration Data )?

SMfit ACT
 
 
Graphics Card
 
 

How can I enable dual monitor mode on my graphics card?

All
 
 

How can I ensure that all gray levels are displayed and that the gray scale ramp is smooth?

SDG
 
 

How do I fix the resolution after installing the driver for my Matrox SDGxxxx DM graphics board?

SDG
 

   

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